Reason codes / VMSS codes / VMSS 25: Visa Risk Compliance Program Identification
VMSS code 25: Visa Risk Compliance Program Identification
Official definition and what it means for your removal request.
Definition
The Merchant or Third Party Agent was terminated at the Acquirer's discretion after identification in a Visa risk compliance program and did not adequately remediate.
What this means in plain language
Visa’s risk or compliance programs flagged the business; the acquirer then terminated the relationship and remediation was deemed inadequate. It ties a formal Visa program ID to the termination.
What you can do
If you were listed under VMSS code 25, you can submit a formal removal request to the PSP or acquirer that added you. They will review your case and, if satisfied, can request removal from the VMSS list. We help you draft and submit that request. See VMSS removal and all MATCH and VMSS reason codes.