Reason codes / VMSS codes / VMSS 30: Violation of Merchant or Third Party Agent Agreement
VMSS code 30: Violation of Merchant or Third Party Agent Agreement
Official definition and what it means for your removal request.
Definition
The Merchant or Third Party Agent breached their agreement.
What this means in plain language
The written contract with the acquirer or processor was breached in a material way. The exact clause matters for your story, but the label is “broke the merchant agreement.”
What you can do
If you were listed under VMSS code 30, you can submit a formal removal request to the PSP or acquirer that added you. They will review your case and, if satisfied, can request removal from the VMSS list. We help you draft and submit that request. See VMSS removal and all MATCH and VMSS reason codes.