VMSS code 32: Account Information Security Program Noncompliance
Official definition and what it means for your removal request.
Definition
The Merchant or Third Party Agent was non-compliant with the Payment Card Industry Data Security Standard (PCI DSS) and/or the Payment Application Data Security Standard (PA-DSS) requirements.
What you can do
If you were listed under VMSS code 32, you can submit a formal removal request to the PSP or acquirer that added you. They will review your case and, if satisfied, can request removal from the VMSS list. We help you draft and submit that request. See VMSS removal and all MATCH and VMSS reason codes.