Reason codes / MATCH codes / MATCH 13: Illegal Transactions
MATCH code 13: Illegal Transactions
Official definition and what it means for your removal request.
Definition
The Merchant was engaged in illegal Transactions.
What this means in plain language
The processor believes you processed payments for activity that was unlawful. The exact facts matter for a removal request, but the label means the acquirer tied the account to transactions that violate law, not merely policy disputes.
What you can do
If you were listed under MATCH code 13, you can submit a formal removal request to the PSP or acquirer that added you. They will review your case (cause, remediation, corrective actions) and, if satisfied, can request removal from the MATCH list. We help you draft and submit that request. See MATCH list removal and all MATCH and VMSS reason codes.
Removal guides by PSP
The approach to removal depends on which PSP or acquirer listed you. See our PSP-specific guides: