Reason codes / MATCH list removal
MATCH code 8: Mastercard Questionable Merchant Audit Program
Official definition and what it means for your removal request.
Definition
The Merchant was determined to be a Questionable Merchant as per the criteria set forth in the Mastercard Questionable Merchant Audit Program.
What you can do
If you were listed under MATCH code 8, you can submit a formal removal request to the PSP or acquirer that added you. They will review your case (cause, remediation, corrective actions) and, if satisfied, can request removal from the MATCH list. We help you draft and submit that request. See MATCH list removal and all MATCH and VMSS reason codes.